Privacy Policy

Last updated: January 24, 2026

This Privacy Policy describes how Z3 Systems LLC ("z3n.gg," "we," "us," or "our") collects, uses, and shares information when you use https://z3n.gg (the "Platform").

Information We Collect

Account Information

• Creators: Email address, display name, handle, profile photo (optional), payout information (via Stripe Connect)
• Fans: Email address, display name (optional), payment information (via Stripe)

Session Information

• Booking details (time, duration, price)
• Session join/leave timestamps
• Chat messages sent during Sessions
• Payment transactions and tips

Technical Information

• Device type, browser, and operating system
• IP address (hashed for fraud prevention)
• Usage patterns and feature interactions

How We Use Information

• Provide Services: Facilitate Bookings, Sessions, payments, and communication
• Process Payments: Handle transactions, payouts, refunds, and disputes
• Prevent Fraud: Detect and prevent fraudulent or abusive behavior
• Improve Platform: Analyze usage to enhance features and user experience
• Communications: Send booking confirmations, reminders, and important updates
• Legal Compliance: Respond to legal requests and enforce our Terms

Information Sharing

We share information with:

• Other Users: Creators see Fan display names; Fans see Creator profiles
• Payment Processors: Stripe processes payments and payouts
• Video Infrastructure: Twilio provides video call technology
• Email Services: To send transactional emails
• Legal Authorities: When required by law or to protect rights

We do not sell your personal information to third parties.

Data Security

We implement industry-standard security measures including:

• Encrypted connections (HTTPS/TLS)
• Secure password hashing
• Access controls and authentication
• Regular security reviews

Data Retention

• Account data: Retained while your account is active, plus 90 days after deletion
• Session logs: Retained for 90 days
• Payment records: Retained for 7 years (tax/legal compliance)

Your Rights

You may:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your data in a portable format

To exercise these rights, contact us at privacy@z3n.gg.

Cookies

We use cookies for:

• Authentication: Keep you logged in
• Preferences: Remember your settings
• Analytics: Understand how the Platform is used

You can disable cookies in your browser, but some features may not work properly.

Children's Privacy

The Platform is for users 18 years or older. We do not knowingly collect information from anyone under 18. If you believe a minor has accessed the Platform, contact us immediately.

International Users

The Platform is operated from the United States. By using the Platform, you consent to the transfer of your information to the U.S. and processing under U.S. law.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Platform or email. Continued use after changes constitutes acceptance.

Contact

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